Summer Camp Policies                          

 

 

Cancellation Policy

 

Minimum/Maximum Enrollment

Mix Major reserves the right to cancel camps in which minimum enrollment is not met.  In the case of a canceled camp, Mix Major will notify the registrant by email and refund entire camp tuition. 

 

Inclement Weather

Mix Major may elect to cancel camp day(s) due to inclement weather.  In these cases, Mix Major will refund the prorated tuition for the canceled camp day.

 

Parent Cancellation and Refund Policy

You may cancel registration by one of the following methods:

 

  1. Fill out the cancellation form at http://www.mix-major.com/cancel.  You will be notified by email within 48 hours when the cancellation is complete. 

  2. Email info@mix-major.com with the following information:

    1. Confirmation Number listed in the Confirmation Registration email

    2. Reason for cancellation

 

Cancellations received by email within 24 hours of registration are eligible for a full refund except for either of the following conditions: 

 

  1. Registration was made within 24 hours of the start of the camp.

  2. The registered student had taken the final available spot in the camp, thereby stopping further registrations. 

 

In either of these cases above, cancelation will be eligible for a full refund minus a $75 cancelation fee, or 

full credit for the purchased tuition to be applied to a future Mix Major class or summer camp.

 

Cancellations received by email up to 4 weeks prior to the start of the first day of camp will be eligible for a full refund minus a $75 cancelation fee, or full credit for the purchased tuition to be applied to a future Mix Major class or summer camp.

 

For camps in which registration opens in less than 4 weeks prior to the start of the first day of camp, cancelations will be only eligible for a full credit for the purchased tuition to be applied to a future Mix Major class or summer camp.

There are no refunds or “make up days” for any days that are missed by the camper but not canceled by Mix Major.

 

Qualified refunds will be processed upon cancellation.  For payments made by:

 

  1. Credit Card: Funds will take an additional 5-10 business days for the funds to return to your account.

  2. Paypal: Funds will be returned in accordance with Paypal's policies.  Please contact Paypal for info.

 

 

Contact Policy

 

Emergency Contact

On the registration form, parents are required to provide at least one emergency contact, including mobile phone and email address at the time of registration.  In case of a health issue, safety issue, and extreme behavior issue, the instructor or another Mix Major or school employee will call the mobile phone of the Emergency Contact provided.  The Emergency Contact will then be required to pick their child up immediately.

 

Authorized Pick-Up Contact

On the registration form, parents must list the names of all adults authorized to pick up their child.  campers will only be released to authorized adults with no exceptions.  After registration is complete, changes to the Authorized Pick-Up Contact list must be made by email from the parent to info@mix-major.com at least 24 hours in advance of the next pick-up. 

 

 

Sick Policy

 

Parents must use responsible judgment in cases where their child is sick.  Campers need to be fever-free for at least 24 hours before attending camp.

 

 

Behavior Policy

 

To ensure the safest environment possible for the campers, the following behavior policy is in place:

 

  1. Campers are expected to be courteous and respectful of each other and the instructor.

  2. Campers are encouraged to participate and share their thoughts and ideas. There will, however, be cases where the campers will be required to remain silent, for example during the recording of singing vocals or to allow other campers or the instructor to speak.

  3. Campers must treat the camp facility with respect, including all equipment, computers, musical instruments, materials, and furniture.

  4. Campers will not touch any equipment, computers, or musical instruments until first given permission by the instructor.

 

The instructor will deal with behavior issues with the following procedure:

 

  1. Minor issues: the instructor will give a verbal warning to the camper.

  2. Repetitive issues: the camper will be required to sit outside of the camp activity.  The instructor will invite the camper to rejoin the camp at his or her discretion.

  3. Major issues: the camper will be required to sit outside of the camp activity for the duration of the camp day. The instructor will notify the parents of their child’s behavior by email.

 

The following behaviors will not be tolerated in any way and may result in the child being dismissed from the camp.  At the discretion of the instructor, the child may be required to withdraw from the camp with no refund.

 

  1. Campers will not exhibit behavior that poses a physical danger to themselves or others in the camp.

  2. Unwanted touching, teasing, physical violence, bullying, and threats are not tolerated and will result in removal from the camp facility. In this case, the parent is required to pick their child up immediately and the camper may be dismissed from the course with no refund.

 

 

Drop-Off and Pick-Up Policy

 

Drop-Off

Campers are encouraged to arrive up to 15 minutes ahead of the start time in order to ensure the most productive learning session.  

 

Pick-Up

After camp, each camper will remain with the instructor until picked up by a parent or authorized guardian.  

 

Parents or authorized guardians are encouraged to arrive at the camp facility at least 5 minutes before the end of camp to pick up their child.  Children will only be released to people listed in the Authorized Pick-Up Contacts List on the registration form with no exceptions.

 

Late Fee

Parents will be charged $1.00 for each minute past their scheduled pick-up time.  For example, if a camp ends at 4:00PM and a parent with no After-care purchased arrives at 4:30pm, he or she will be charged $30.00 for 30 minutes.

 

 

 

 

QUESTIONS

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EDUCATORS/PTAs/PTOs

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to your school?

Mix Major LLC

465 Herndon Pkwy 

2nd Floor, #200

Herndon, VA 20170

Tel: (703) 646-0436

©2019 Mix Major LLC. All Rights Reserved.

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